First of all, make sure that the published template has the pop up widget enabled in it. If it’s set up then you’re good to go.

You can choose when to display pop-up:
On every impression - the popup will appear every time a customer visits the thank you page.
Display once per customer - the popup will only appear once for each customer.
Once per order - the popup will only appear once for each order.

We’ve designed this feature so it’ll only appear once per order/customer to present a true - special offer.

We don’t want customers to visit the thank you page multiple times and get the same “special” offer again, this will not only spam and upset them, but also decrease their trust in you for not keeping your word by offering this “one time offer” again.

If you still want to check that this widget works, just choose 'on every impression' option and place a test order on your store (or use already existing order) and see if it appears in the thank you page.

Well, that’s a wrap!

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